Hands-on ServiceTitan consulting
We diagnose what’s holding ServiceTitan back, make the changes inside the platform, train your team, and keep improving the system — without adding another full-time ServiceTitan employee.
Free 30-minute call · No pitch deck · No long-term contract
Do any of these ServiceTitan issues sound familiar?
We find the problem. Then we fix it.
5.0★
Google rating from home service owners
$250K
Annual payroll replaced by one flat monthly fee
No long-term contract
Stay because the work is worth it
When outside help makes sense
Most companies don’t hire a ServiceTitan consultant because one button is confusing. They call when the system has become an operational problem — or when too much internal time is being spent keeping it together.
Features are underused, processes remain manual, or the system isn’t producing the operational visibility you expected.
Spreadsheets, notes, side systems and manual processes usually indicate that the underlying ServiceTitan configuration doesn’t match the operation.
Reports exist, but leadership still has to piece together numbers manually or question whether the dashboards reflect reality.
A manager, owner or office employee is spending substantial time solving ServiceTitan problems instead of focusing on their actual role.
The ServiceTitan account may have worked when the company was smaller but no longer supports the current team, locations, workflows or complexity.
The team may already know the Pricebook, workflows, forms, reporting or setup need work. The project simply never gets finished.
That’s when consulting needs to turn into execution.
Beyond advice
A ServiceTitan consultant helps a home service company configure, improve and use the platform around the way the business actually operates. That can include Pricebook structure, workflows, reporting, dispatch, forms, permissions, training, implementation and ongoing administration.
At Home Service Engine, consulting includes implementation. We don’t stop after identifying the problem. Our team works inside ServiceTitan to build, configure and improve the system.
Understand what’s happening inside ServiceTitan and in the business.
Determine the configuration, workflows and processes that need to change.
Make those changes inside ServiceTitan.
Train the people who need to use the new system.
Continue supporting and refining ServiceTitan as the business changes.
How we consult
You shouldn’t hire a ServiceTitan consultant only to leave the meeting with another project for your team. We combine strategy with hands-on implementation so the work actually gets finished.
Consulting can stop at:
Home Service Engine continues with:
The strategy matters. So does getting it done.
What we can take off your plate
Make pricing easier to find, trust and sell from.
We help structure, rebuild and maintain the services, pricing, materials, equipment and options behind your ServiceTitan Pricebook so technicians can use it consistently in the field.
Explore our ServiceTitan Pricebook service
Make the platform match how your team actually works.
We configure job types, business units, forms, tags, alerts, automations and operational workflows around the way calls move through your business.
Explore our ServiceTitan optimization services
Turn the data into something leadership can use.
We help clean up the setup behind your reporting and build visibility around the operational and financial KPIs your team actually needs to manage the business.
Get the configuration right before bad habits become the system.
Whether you’re implementing ServiceTitan or rebuilding an incomplete setup, we help translate your real business processes into platform configuration, workflows and team procedures.
Explore our ServiceTitan implementation services
A good setup only works when the team knows how to use it.
We help CSRs, dispatchers, technicians, managers and owners understand the workflows relevant to their role so the new system actually gets adopted.
Explore our ServiceTitan training
Keep improving the system without adding another full-time admin.
ServiceTitan doesn’t stop changing when the initial project is finished. Your services, pricing, team, workflows and reporting needs continue evolving. HSE can stay involved to maintain and improve the platform as the business changes.
Explore our ongoing ServiceTitan support
What better looks like
A better setup matters because of what changes in the business — not because the software looks cleaner.
| Before | After |
|---|---|
| 01 — Field teamTechs searching, guessing and calling the office | Clear workflows and information where they need it |
| 02 — Office teamManual workarounds and inconsistent processes | Defined workflows inside ServiceTitan |
| 03 — ManagementReports no one fully trusts | Better visibility into the KPIs that drive decisions |
| 04 — OwnershipAn owner or manager becoming the internal ServiceTitan administrator | An outside team responsible for keeping the system moving |
| 05 — GrowthA setup built for the company you used to be | A ServiceTitan system that can support the company you’re becoming |
What clients say
Exceptional experience
“I have had nothing but an exceptional experience with the folks at Home Service Engine. They have been instrumental in the growth of our business. I would highly recommend their services”
Jordan KendrickOwner, Kendrick Heating & AirThey really listened
“The team at Home Service Engine are wonderful! They really listened to my issues with Service Titan and took the time to understand how our business works and what we needed from the software. They have a very “can do” and “find a way” attitude that was a contrast to the staff at Service Titan itself. HSE helped us solve several problems with the software, and made our use of it more efficient. I will definitely use them again in the future!”
A game-changer for us
“Working with the team at Home Service Engine has been a game-changer for us. ServiceTitan is incredibly powerful, but figuring out how to actually make it work for your business is a whole different story. Danny, Jason, and the team have taken the time to understand how we operate and have helped us dial in our setup, reporting, and processes so ServiceTitan is finally working for us instead of against us. They know the trades, they know the software, and they're genuinely invested in seeing us succeed. Highly recommend to any home service business that wants to stop spinning their wheels in ServiceTitan.”
Built by operators
ServiceTitan sits in the middle of your operation. Improving it requires understanding what happens in the office, in the field and in the numbers behind the business.
Danny Peavey
Co-founder
Danny comes from a tradesman family — his brothers run a home services company in Georgia. He spent ten years in enterprise technology before turning back to the trades, and handles branding, marketing and sales.
Jason Arthur
Co-founder
Jason has been in home services nearly 20 years, from family-owned shops to a statewide $100 million operation. He grew one consumer department from $2 million in 2014 to a $20 million trend by 2022.
The headcount question
Hiring internally means recruiting, salary, payroll costs, onboarding, management and relying on one person’s experience. HSE gives you access to a team that can handle ServiceTitan work without adding another full-time seat to payroll.
You don’t need to build an internal ServiceTitan department just to get ServiceTitan managed.
$250K
Annual payroll replaced by one flat monthly fee.
What happens after you book
Stage 01
We start with the operation — what the team is trying to accomplish, how ServiceTitan is currently being used and where the biggest friction exists.
Stage 02
We prioritize the areas with the greatest impact and make the changes inside ServiceTitan.
Stage 03
We help the team adopt the changes and can continue supporting and improving ServiceTitan as the business evolves.
Built for home service
Home Service Engine works with home service companies across HVAC, plumbing, electrical and other ServiceTitan-supported trades. The platform may be the same, but the workflows, pricing and operational needs aren’t.
Explore all industries we support
ServiceTitan consultant FAQ
A ServiceTitan consultant helps a home service company configure, improve and use ServiceTitan around its actual business processes. Depending on the engagement, that can include Pricebook work, workflows, dispatch, forms, reporting, permissions, implementation, training and ongoing support. Home Service Engine also implements the changes instead of stopping with recommendations.
Outside help makes sense when ServiceTitan is consuming too much internal time, your team is relying on workarounds, reporting isn’t trusted, important features aren’t configured correctly, or the business has outgrown its original setup. It can also make sense when you know what needs to change but don’t have internal capacity to complete the work.
Product support is generally designed to help answer questions about the platform or troubleshoot specific issues. A consulting engagement focuses on how ServiceTitan should be configured and used within your particular business. Home Service Engine looks at the operation, identifies what needs to change, and can implement those changes inside the system.
Yes. You do not necessarily need to start from scratch. We review the existing setup, keep what works, and focus on the Pricebook, workflows, reporting, permissions, processes or other areas creating friction.
Yes. Pricebook work is one of Home Service Engine’s core ServiceTitan services. We can restructure, rebuild and maintain the services, pricing, materials, equipment and options behind the Pricebook.
Yes. When training is part of the engagement, we work with the people who actually use the system, including owners, managers, CSRs, dispatchers and field technicians. Training should reflect each role’s workflows rather than giving everyone the same generic walkthrough.
Yes. Home Service Engine can remain involved after the initial project to maintain, troubleshoot and continue improving ServiceTitan as your team, services, pricing and workflows change.
Not every home service company needs another full-time employee dedicated to ServiceTitan. If the real need is ongoing configuration, Pricebook work, reporting, troubleshooting and optimization, an outside ServiceTitan team can provide that capability without adding another full-time seat to payroll.
The scope depends on what your ServiceTitan account and team actually need. We start with a free call to understand the problems, priorities and level of ongoing support required before recommending an engagement.
Stop managing around ServiceTitan
Tell us what’s not working, what your team keeps fighting and what you want ServiceTitan to do better. We’ll tell you where we’d start and whether Home Service Engine is the right fit.
Free 30-minute call · No pitch deck · No long-term contract