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ServiceTitan for Plumbing

Get ServiceTitan working for your plumbing business.

From clogged workflows to leaky pricebooks, we rebuild ServiceTitan around how plumbers actually quote, dispatch and bill — so urgent leak calls, repipes and water heater installs don’t all get forced through the same setup.

Book a free callCall 404-282-2730

Built for residential and commercial plumbing companies · Pricebook rebuilt in 45–90 days · No long-term contract

The software isn’t the problem

ServiceTitan plumbing setups that fight your dispatch board instead of running it.

Most plumbing companies inherit a ServiceTitan setup that treats a 2am slab leak the same as a scheduled water heater swap. Emergency work, flat-rate service and multi-day repipes all need different quoting, licensing and billing rules — and when the system doesn’t account for that, your on-call plumbers pay for it.

01

After-hours calls don’t route right

Emergency and on-call rotations aren’t tied to real technician availability, so a burst pipe at midnight sits unassigned or gets pushed to whoever’s awake.

02

Drain and sewer camera jobs get mispriced

Camera inspections, hydro-jetting and cabling aren’t broken out cleanly in the pricebook, so techs quote off memory instead of a built option.

03

Water heater and repipe quotes take too long

Without job-specific templates, a tank swap or whole-house repipe gets built from scratch on-site instead of pulled from a ready estimate.

04

Flat-rate and time-and-material jobs get billed the same way

Slab leak detection, warranty work and straightforward service calls all funnel through one invoicing flow, so purchase orders and billing codes don’t match the job type.

05

Truck stock and parts on hand aren’t tracked against jobs

Techs run a slab leak or repipe without the system flagging what’s actually loaded on their truck, so return trips for parts eat the day.

06

Someone internally became “the ServiceTitan person”

An owner, operations manager or office employee is spending valuable time maintaining software instead of doing the job they were actually hired to do.

It’s not the software. It’s the setup — and ServiceTitan should make your plumbing company easier to run, not harder.

ServiceTitan support for plumbing companies

Stop being the on-call ServiceTitan admin on top of running plumbing calls.

Most plumbing companies don’t need another full-time employee whose job is figuring out ServiceTitan. They need the work done — the pricebook maintained, workflows fixed, reports trusted, problems solved and improvements implemented.

Home Service Engine gives you a team that already knows ServiceTitan and home service operations, without adding another full-time seat to payroll.

Cost
One flat monthly fee
Employee:Salary + payroll taxes + benefits + overhead
Expertise
Access to ServiceTitan and home service specialists
Employee:Limited to one person's experience
Capacity
A team with multiple skill sets
Employee:One person's bandwidth
Ramp-up
No recruiting or employee onboarding
Employee:Hiring, onboarding and training
Implementation
We do the work inside ServiceTitan
Employee:Requires an internal process, priorities and management
Continuity
Knowledge isn't dependent on one employee
Employee:Knowledge can leave when the employee does
Commitment
No long-term contract
Employee:Ongoing employment commitment

Get ServiceTitan support without hiring a dedicated admin for it.

From pricebook management to reporting, workflows and ongoing administration, HSE becomes the ServiceTitan back office behind your plumbing operation.

Book a free call

30 minutes · No pitch deck · We’ll tell you if we’re not the fit

What we handle

The ServiceTitan back office running behind your plumbing dispatch board.

We don’t stop at recommendations. We get inside the system and fix the things that affect how your team quotes, dispatches, bills and reports on plumbing work.

01

ServiceTitan plumbing pricebook

A pricebook your plumbers can actually use.

We build and maintain a clean, flat-rate pricebook organized around the way plumbing work actually breaks down — leaks, clogs, water heaters, repiping and slab leak repairs — so techs can find the right price fast and present good / better / best options with confidence.

  • Flat-rate pricing
  • Leaks and clogs
  • Water heaters
  • Repiping
  • Slab leak repairs
  • Mobile app usability
  • Good / better / best options
  • Ongoing updates

Typical full pricebook rebuild: 45–90 days

Learn more about our ServiceTitan pricebook service →

02

ServiceTitan plumbing estimates & workflows

Faster estimates for jobs that aren’t one-size-fits-all.

Urgent leak calls, multi-day repipes and water heater installs each need different quoting, scheduling and billing steps. We build estimate templates, job types, forms and automations — including follow-up and service agreement reminders — so nothing gets rebuilt from scratch every time.

  • Estimate templates
  • Job types
  • Forms
  • Follow-up automations
  • Service agreement reminders
  • Office workflows
03

ServiceTitan dispatch for plumbing companies

Keep the board moving when emergency calls hit.

We configure emergency call routing and zone-based dispatching around plumber skills, licensing and available capacity so peak-hour volume and after-hours leaks don’t overwhelm your dispatchers.

  • Zone-based dispatching
  • Emergency call routing
  • Plumber skills
  • Licensing
  • Capacity planning
04

ServiceTitan plumbing memberships & service agreements

Turn service agreements into recurring revenue.

Service agreements, drain maintenance and water heater flushes run through defined renewal and billing workflows instead of relying on office staff to remember who’s due — and consistent invoicing keeps cash flow from stalling.

  • Service agreements
  • Recurring visits
  • Renewal reminders
  • Consistent invoicing
  • Warranty workflows
05

ServiceTitan plumbing integrations & inventory

Stop the double entry between systems.

We connect ServiceTitan to QuickBooks, inventory systems tracking parts and stock across trucks or warehouses, and call tracking tools — so your systems talk to each other instead of creating extra manual work.

  • QuickBooks integration
  • Inventory tracking
  • Truck stock
  • Call tracking
  • Reduced double entry
06

ServiceTitan plumbing reporting & job costing

Know what a drain call really earned you.

We build real-time, owner-level dashboards that clearly show job types, revenue, technician performance and job costing — across both residential and commercial plumbing work.

  • Revenue
  • Job costing
  • Technician performance
  • Job type visibility
  • Custom dashboards
07

ServiceTitan plumbing training & ongoing support

Role-based training that actually gets used.

A master plumber and an office CSR use ServiceTitan differently, so they shouldn’t get the same training. We provide hands-on, role-based training built around real scenarios from your business, then stay available to troubleshoot and keep improving the setup.

  • Role-based training
  • CSR workflows
  • Technician adoption
  • Troubleshooting
  • Continued optimization

ServiceTitan training →Ongoing ServiceTitan support →

Not sure what’s actually broken? That’s what the first call is for.

What good looks like

What a properly run ServiceTitan plumbing account actually delivers.

Done properly, ServiceTitan stops being software your team works around and becomes the way the company runs.

  1. 01

    Make pricing easy for plumbers

    Techs find the right price fast, present consistent options and stop guessing in front of the customer.

  2. 02

    Keep dispatch moving on emergency days

    Leak calls and peak-hour volume get routed through zones, skills and capacity instead of overwhelming dispatchers.

  3. 03

    Turn service agreements into a system

    Recurring maintenance, renewals and follow-ups happen through workflows instead of someone’s memory.

  4. 04

    Speed up cash flow

    Consistent invoicing and purchase order documentation stop billing delays on residential and commercial jobs alike.

  5. 05

    Give techs room to upsell

    Quick access to customer history, past estimates and recommended services helps techs close more on the spot.

  6. 06

    Show you where the money goes

    Job costing and reporting give leadership visibility into revenue, margins and technician performance.

Results, not billable hours

We’re paid to make the plumbing side of ServiceTitan pay off.

15–20%

Typical revenue lift after a pricebook rebuild

$250K
Annual payroll replaced by one flat monthly fee
5.0★
Google rating from home service owners
Josh Bingham, Co-Owner of Jack's Plumbing
Josh BinghamCo-Owner, Jack's Plumbing
Verified Google review
“If I could leave a 10-Star Review, I would. Danny and Jason are phenomenal business partners. I say partners because that is what they are. Interactions with them are not transactional. Instead, their focus is to truly help you and your business with all aspects of the ServiceTitan platform. Their expertise is unparalleled and their patience while explaining complex feature sets of the platform was a breath of fresh air. We can't recommend them enough and will continue to seek their counsel. Thanks Danny and Jason!”
Kelson Carter
Kelson CarterOwner, Carter's My Plumber
Verified Google review
“Danny and Jason are great to work with. Thanks for all the help you guys provided.”
Bill Foster
Bill FosterOwner, C&F Plumbing
Verified Google review
“Super helpful! Highly recommend”

Read more reviews from home service owners →

ServiceTitan plumbing optimization

How we take over your ServiceTitan plumbing setup.

01

Diagnose

We learn how your plumbing company operates, review the existing ServiceTitan setup and identify where the system is creating unnecessary work, bad data or lost opportunity.

02

Prioritize

We identify the issues with the greatest operational and financial impact and determine what should be fixed first.

03

Implement

We make the changes inside ServiceTitan. Your team doesn’t get handed another list of recommendations to figure out on its own.

04

Support & improve

We help your team use the system, troubleshoot problems and continue improving the setup as the business changes.

Need a full pricebook rebuild? Those typically take 45–90 days.

Book a free call

Free 30-minute call · No pitch deck

Is HSE a fit?

For plumbing companies ready to stop babysitting ServiceTitan themselves.

This is probably for you if:

  • You’re already paying for ServiceTitan but know you’re underusing it
  • Your pricebook needs serious cleanup
  • Your team has inconsistent workflows
  • Reporting isn’t trusted
  • You’ve outgrown DIY ServiceTitan administration
  • An owner or manager has become your internal ServiceTitan expert
  • You’re considering hiring someone specifically to manage ServiceTitan
  • You’re one of the plumbing companies that needs the system to scale with growth

We may not be the right fit if:

  • You’re only looking for basic ServiceTitan tech support
  • You want advice but don’t want changes implemented
  • You’re unwilling to change workflows that aren’t working
  • You’re only looking for the cheapest freelancer available

If you’re not sure, book the call. We’ll tell you if we’re not the fit.

Book a free call

Not a plumbing company? Explore all industries we support →

ServiceTitan plumbing FAQ

What plumbing owners ask before they hand this off.

Do you offer setup help for both residential and commercial plumbing?

Yes. Residential and commercial plumbing jobs have very different workflows, scheduling needs and purchase order documentation requirements, so we tailor your ServiceTitan setup to match the type of work you do.

Can you fix our pricebook and categories for plumbing service work?

Yes. We clean up the pricebook structure, organize services by logical categories like drain cleaning, water heaters and repiping, apply consistent pricing, and streamline how it appears in the mobile app so techs can use it with confidence in the field.

Learn more about our ServiceTitan pricebook service →

What kind of training do you provide?

We provide hands-on, role-based training — a master plumber gets a different training than office staff because their responsibilities and use of the software are different.

Training uses real scenarios from your business rather than generic tutorials.

Can you integrate ServiceTitan with our inventory or accounting tools?

Yes. We handle integrations with tools like QuickBooks for accounting, inventory systems for tracking parts and stock across trucks or warehouses, and call tracking or marketing tools where needed, so your systems talk to each other and double entry goes away.

Why use Home Service Engine instead of hiring a full-time ServiceTitan admin?

Many plumbing companies need ongoing ServiceTitan work completed but don’t necessarily need another full-time employee.

Hiring internally means adding salary, payroll costs, benefits, recruiting, onboarding and another person to manage. It also makes your ServiceTitan knowledge heavily dependent on one employee.

Home Service Engine gives you access to a team that works directly inside your ServiceTitan account for one flat monthly fee without adding another full-time position.

Can you help if we already use ServiceTitan?

Yes. Many companies come to Home Service Engine because they already use ServiceTitan but aren’t getting the results they expected.

We review the existing setup, identify what’s creating friction or unreliable information, and improve the areas that need attention — including the pricebook, workflows, dispatching, reporting and ongoing administration.

How long does a ServiceTitan pricebook rebuild take?

A full ServiceTitan pricebook rebuild typically takes 45–90 days.

The exact timeline depends on the size of the existing pricebook, its current condition, the amount of restructuring required and the complexity of your services.

ServiceTitan pricebook service →

What if our team isn’t very tech-savvy?

That’s normal, and it’s part of the job. We build workflows around how your people actually work, then train CSRs, dispatchers, technicians and managers on the parts they touch.

We also stay available afterwards so questions get answered instead of turning into workarounds.

Do I have to sign a long-term contract?

No. Home Service Engine does not require a long-term contract.

Stop paying people to fight ServiceTitan

We get paid to make ServiceTitan work for plumbers.

Tell us what’s broken, what your team is struggling with and what you want ServiceTitan to do better. We’ll tell you what we’d fix, what it would take and whether Home Service Engine is the right fit.

Book a free callCall 404-282-2730

Free 30-minute call · No pitch deck · No long-term contract

Book a free call